Use Case: Hotel Concierge – Helping Guests Explore with Digital City Guides

Guests often rely on hotel concierges for local recommendations, but printed brochures can only hold so much information. Maps go out of date, restaurant listings change, and visitors are left juggling papers while trying to navigate a new city. As a hotel concierge, you want a way to give guests a richer, more convenient resource they can access anytime during their stay.

Adding QR codes to your brochures or welcome packets solves this instantly. With one scan, guests are taken to a digital city guide that’s always up to date — complete with maps, dining recommendations, must-see attractions, and even curated local tips tailored by your team. It’s an easy way to keep information fresh and accessible while cutting down on printing costs.

This small enhancement to your concierge service feels modern, personal, and guest-focused. By making local exploration as simple as scanning a code, you help travelers get more from their trip while reinforcing your hotel’s reputation for thoughtful, above-and-beyond service.