Use Case: Shopping Mall Manager – Making Store Directories Instantly Accessible

Large shopping malls can be overwhelming, especially for first-time visitors who just want to find a specific store or service. Traditional printed directories or big “You Are Here” maps are helpful, but they’re static and often lead to crowding around a kiosk. As a shopping mall manager, you want a faster, more modern way to connect shoppers with the information they need.

By placing QR codes on kiosks throughout the mall, visitors can instantly pull up an interactive store directory on their phones. Instead of waiting their turn or hunting for the nearest information board, they get a digital map they can carry with them. This can include real-time updates on promotions, event schedules, and even walking directions from their current location to their chosen store.

This simple addition improves the visitor experience while giving you valuable insights into traffic patterns and popular destinations within the mall. A more seamless, stress-free shopping trip keeps customers happy — and happy customers stay longer and spend more.